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Telephone Operator

Peshawar, Pakistan
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  • Ad Id
  • Ad Posted
    10 Jan 2013
  • Type of Job
    Full Time
Duties and Responsibilities: Operates phone in order to answer incoming calls; determines intent of caller and makes appropriate connection.Receives and routes a variety of calls for general information and Customers calls. Assists in maintaining and updating telephone directories Places long distance and conference calls for authorized parties.Assists in reporting telephone equipment or service complaints and problems.Maintains logs of calls placed and any additional information required for various reports or special projects. Knowledge, Skills and Abilities:Knowledge of centralized telephone systems.Skill in the operation of telephone equipment.Skill in dealing diplomatically with the public under stressful conditions.Knowledge of personal computers and methods of updating databases.Ability to effectively communicate.Views: 648